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AIRLINE RESERVATION San Antonio is the potential loss of more than 400 jobs Southwest Airlines seeks consolidation of its six centres.
The employees were in custody at the end of January that the South West is that the centres to consolidate and in San Antonio, Phoenix and Chicago in 2009. More customers are booking flights online, thus eliminating the need for the centers.
But the workers in San Antonio has said that they intend to lobby and the local representative of the company, with 468 jobs here, or at least do it this constant focus should finally fall the axe.
"We want to do everything that we can do," said the officer for the reservation Renee Cicero, lodge representative of the International Association of machinist and workers in the local aerospace 2210th The union represents about 450 workers at the centre.
The company has not yet decided whether or when one of the three centers to close, said the spokesman of the Brandy King. But the company wanted employees to know that the closure of the centres is a possibility. More coverage
• Refer to the memory of reserves.
"We were in communication with our booking form on a regular basis, but we do not have the decision beyond," said the king. "There is a committee of people, based on a variety of matters."
Workers in the middle of Southwest Airlines are among the best-paid workers in the call centers in the city. After 11 years, workers reach the top of the scale of wages, $ 24 per hour. The average salary of more than $ 20 per hour.
The employees of the call center in San Antonio usually on average $ 11.70 per hour, in which more on the benefits, said Mario Hernandez, president of the San Antonio Economic Development Foundation.
Southwest stopped the recruitment of replacement staff for those who, from the centre of San Antonio, Phoenix and Chicago. It also stopped the transfer of the centres of today.
"Every time you freeze the recruitment, it is a question or uncertainty in these centres," said the king.
The company has more reservation centers in Houston, Albuquerque, NM, and Oklahoma City.
Officials of the reservation are not as many reservations as it did. A series of alerts to verify means, on the Internet or in walking Reservations customers via the Web. If you, the first message is heard: "Low prices are on Southwest.com."
"The technology has the industry in the last 20 years," said Bob McAdoo, airline analyst for Avondale Partners in Kansas City, Mo. "Most airlines have found that customers may use their own operations - equals. Hence see all kiosks at the airport. "
In 2004, Southwest stock closed Dallas, Salt Lake City and in Little Rock, Ark. Subsequent workers were offered jobs from elsewhere.
Cicero said that it would be difficult to San Antonio reservation workers, as many of them have been there 20 years or more. She is a veteran of 22 years.
"We have age," says Cicero. "People are too deep, for their suitcases to pack and move."
The people expect that every movement to save money, the South-West on the plants, it would also force some of these employees are of great value to quit, Southwest save the cost of their wages and social benefits. The new employees start in the middle and $ 8 per hour.
"I think that all employees of airlines all over America should be in default," said Daniel Ortwerth, transportation analyst at Edward Jones in St. Louis. "There are no guarantees in terms of tomorrow."
Ortwerth said aviation competition is tough. Nevertheless, the South West was useful for the rights of 67 quarters. Closing of the centers of the reservation allows that this is happening.
"There is simply not the money in the aviation industry," Ortwerth said. "While the south-west of the funds earned for a record level of profitability, with all players in the aviation sector must be involved in the breeding Alen fact that the company to do what is necessary to profitability."
The possibility of a closure to some mixed feelings among those who have a decades with the company, "said Rachel Hernandez, a former employee Southwest reservations. Now, as president of the San Antonio AFL-CIO Central Labor Council, she works with Cicero on savings southwest of the center.
"We are between loyalty to the company and for the good thing to do, and there is some bitterness," said Hernandez.
Comments (2)
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